Contacts:
Moon Feris
Western Interpreting Network
fax: 951-303-6223
work @ westerninterpreting.net
www.westerninterpreting.net
Glenn Lockhart
Corporate Communications
Viable Inc.
Fax: 301.230.2442
contact@viable.net
www.viable.net
Viable and Western Interpreting Network Team Up to Provide Video Relay Services
TEMECULA, CA -- April 10, 2008 -- Viable Inc., a provider of video relay services (VRS) for deaf and hard of hearing, and Western Interpreting Network (WIN) have partnered in opening a video relay call center in Corona, CA.
In a VRS call, deaf and hard of hearing people for whom American Sign Language is their native language use video technology to connect to a Video Interpreter (VI), who will dial out to another party then interpret their conversation.
"In response to increased demand from ViableVRS customers, Viable has opened another call center," said John T.C. Yeh, president and founder of Viable. "We chose WIN because they are a dynamic company with a commitment to service and innovation. Callers who choose ViableVRS can continue to expect fast response times and quality interpreting when they make VRS calls."
"I am excited to work with a cutting-edge company like Viable," said Moon Feris, vice president of WIN. "Having a video interpreting center will allow WIN to expand on its commitment to serving the community. That WIN and Viable are both deaf-owned companies is great, too."
People who want to call ViableVRS have a variety of connection options:
- Via dialing ViableVRS.tv on any videophone
- Via one-click connection on the VPAD
- Via one-click connection with Viable Vision for the PC
- Via dialing ViableVRS.tv using XMeeting for Mac users
WIN is currently hiring qualified interpreters to staff the Corona call center, which is scheduled to begin operations in May 2008.
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About Viable Inc.
Viable develops videophones and provides next-generation video relay services for deaf and hard of hearing persons, opening them to a world of communication possibilities. Founded in 2006, Viable is a private, deaf-owned company, and the majority of its employees are deaf and hard of hearing and are personally vested in the innovation and development of the company's products and services. Visit www.viable.net for further information.
About Western Interpreting Network
Founded in 2005, Western Interpreting Network provides all-certified in-person interpreting services to customers primarily throughout Southern California. WIN is California’s premier interpreting service that is actually owned and operated by deaf people.
About Telecommunications Relay Services
Mandated by Title IV of the Americans with Disabilities Act of 1990, telecommunications relay services (TRS) enables individuals with hearing or speech disabilities to achieve functional equivalence by accessing telephone systems to place or receive calls through an intermediary known as a relay operator or relay interpreter. Emergent IP technology has given rise to video-based solutions, which are known as video relay services (VRS). VRS options include using a webcam or a videophone to connect to a video relay interpreter, and allow deaf and hard of hearing callers for whom sign language is native to fully achieve the ideal of functional equivalence.